Refund policy

30-DAY HAPPINESS GUARANTEE

At Faith Beyond Technology, we want you to love what you ordered—and feel good wearing what you believe. If you're not happy with your purchase, we'll make it right.

Our 30-Day Happiness Guarantee covers:

  • Items that arrive damaged or defective

  • Incorrect items received

  • Sizing or fit issues

  • Items that simply don't meet your expectations

Refund requests must be made within 30 days of delivery. To request a refund, contact us at support@faithbeyondtechnology.com with your order number and a brief description of the issue.

Returns

For returns due to sizing, fit, or personal preference, the item must be returned before a refund is issued. The customer is responsible for return shipping costs.

For items that arrive damaged, defective, or incorrect, we may request additional information or require the item to be returned. If we require a damaged, defective, or incorrect item to be returned, Faith Beyond Technology will cover the return shipping cost.

Please do not send anything back without contacting us first. If a return is required, we'll provide the return instructions and appropriate return address.

Refunds

Once any required return has been received and reviewed, we'll notify you regarding your refund. Approved refunds will be issued to your original payment method.

Please allow up to 10 business days after a refund is issued for it to appear on your account, depending on your bank or payment provider.

Original shipping charges are non-refundable.

Delivered but Not Received

If tracking shows your package as delivered but you have not received it, please check around your property, with household members or neighbors, and contact the shipping carrier directly to locate the package or report a delivery issue.

Faith Beyond Technology is not responsible for packages that are lost, stolen, or misplaced after being marked as delivered by the carrier. Orders marked as delivered are not eligible for a refund under our 30-Day Happiness Guarantee solely because the package cannot be located.

Fraud & Abuse

We reserve the right to limit or deny refund requests in cases of suspected fraud, abuse, or repeated misuse of our 30-Day Happiness Guarantee.